TellTheBell UK – Taco Bell UK Customer Satisfaction Survey

Participate in Taco Bell UK’s Customer Satisfaction Survey (aka TellTheBell UK) to win a FREE coupon for a flat 20% discount on your next purchase at any Taco Bell location in the United Kingdom.

This article tells you about the Taco Bell UK customer survey, including the reward, the terms and conditions, a step-by-step guide to filling out the survey, and how to get in touch with the company.

About TellTheBell UK : A Guest Experience Survey by Taco Bell UK

We don’t think twice about making Taco Bell one of our regular eateries. Do you agree that every time we eat at one of their restaurants, we leave wanting more? We’ve all probably eaten at Taco Bell UK by this point. Have you ever found yourself wanting to inform the company of an issue but not knowing how to go about it?

Now you can share your thoughts and opinions with Taco Bell UK by taking their guest experience survey at talktothebelluk.com or u.tacobellsurvey.com/gbr. They are interested in knowing what makes your customer experience better and what does not. They also understand that people will not complete the survey by devoting their valuable time, so they have offered something in exchange as a reward to every participant.

And not just in the UK, but Taco Bell is running its customer survey world-wide, like in Canada, where they run TellTheBellCanada, in the USA, where they run TellTheBell, and in Spain, where they run TellTheBell Espaol.

Why does Taco Bell UK run a guest experience survey?

The purpose of any survey asking for feedback from customers is the same. The survey reveals how successful the company’s efforts have been. That allows them to know what their customers are thinking about when they consider trying their service or their food (for companies like Taco Bell).

Taco Bell UK is interested in knowing what customers like best and what makes them think twice about visiting again. Customers are asked to give feedback in the spirit of honesty rather than submit a review that has been “optimized” for maximum positive response. They have a never-ending curiosity about how they might better themselves.

Once they are aware of their strengths and weaknesses, they will work to strengthen the areas they believe need improvement. Customers will be greatly pleased and delighted as a result, increasing the likelihood that they will return and maybe recommend the business to others. As a result, not only will the company’s reputation improve, but so will sales and customer experience.

If you want to learn more about the "reason behind the TellTheBell Survey," we have a special post about "Why Taco Bell runs the Guest Experience Survey and the benefits of it."

Taco Bell UK Guest Experience Survey Questions

The Most Valuable Elements of TellTheBell UK’s Questionnaire

The survey questions primarily address these concerns. For the most part, Taco Bell is focusing on these factors. Only the collected information would reveal whether or not their service, food quality, and customer experience were satisfactory or not.

• Quality of food.
• Food’s freshness and taste.
• Overall satisfaction with service.
• Order accuracy.
• Employee’s welcoming nature and customer support.
• Ambiance and facility cleanliness.

Here are some of the most important questions you’ll need to answer during this survey. Most of these questions are about the main points of this survey, which have already been explained in the above-mentioned points.

• Please select your order type.
• Did a manager/staff member tell you about the survey?
• Please rate your overall satisfaction with this Taco Bell experience.
• Please rate your satisfaction with… 
  • The accuracy of your order. 
  • The portion size of your order.
  • The appearance of your food.
  • The exterior cleanliness of the restaurant (e.g., the parking lot, landscaping, drive-thru window, etc.)
  • The speed of service.
• Please rate your satisfaction with…
  • The cleanliness of the restaurant.
  • The taste of your food or beverage.
  • The friendliness of the staff.
• Did a problem occur during your experience?
• Recommend this Taco Bell to friends and family in the next 30 days?
• Return to this Taco Bell in the next 30 days?
• Would you like to recognize a team member for going above and beyond to provide you with outstanding service?

Survey Rewards

Nowadays, no one likes to spend their free time without any expectations. And Taco Bell is aware that customers will not be willing to waste time on such activities. So they decided to provide a reward in exchange for their valuable feedback and time. After completing this Taco Bell UK guest experience survey, you will be given a discount code good for 20% off your next Taco Bell purchase.

Survey Rules

Like any other survey, the organizer, Taco Bell UK, has determined some must-follow rules in this TellTheBell UK Guest Experience Survey. And every participant must follow the rules listed below:

• Participants must be British citizens or legal permanent residents of the United Kingdom.
• The survey is not open to anyone under the age of 18.
• Employees, officials, and directors of Taco Bell UK Corporation, as well as their immediate families, are not allowed to enter the sweepstakes.
• The customer survey requires a recent purchase receipt in order to take part.
• It is not possible to switch or exchange a prize once it has been issued.
• The limit is one entry per person.

Click here to know more about the Official Survey Rules provided by Taco Bell.

Requirements of the Taco Bell UK Guest Experience Survey

In order to take part in this survey, you must fulfill the requirements listed below:

• A recent purchase receipt from any Taco Bell UK’s Outlet. 
• To take part in the survey, all you need is access to the internet and a digital device, such as a laptop, computer, tablet, or smartphone.
• Basic knowledge of either the English or Spanish language.

How to participate in Taco Bell UK’s Guest Experience Survey (TellTheBell UK)?

You appear to be prepared to begin the process of completing this survey, as you have read all of the essential information regarding it, including the rules and requirements.

We have outlined all of the information that you must follow in order to participate in the survey. All that is required of you at this point is to follow the directions that are provided below with great attention.

Time Required to Complete the survey 10 minutes

1. Open u.tacobellsurvey.com/gbr OR talktothebelluk.com.

   

   To enter the TellTheBell UK sweepstakes, open any web browser and go to u.tacobellsurvey.com/gbr OR talktothebelluk.com. Then, click the Continue button.

2. Enter the store number, date, time, and transaction ID.

   

   To start the survey, you need to enter some information, such as the Taco Bell store number and transaction ID, as well as the date and time of your visit. All of this information is on the receipt you got when you bought or ordered something.

3. Please select your order type.

   

   In the third step of the survey, you will be asked to select the type of order that you have placed at a Taco Bell outlet. The options that are available to you are dine-in, takeout, delivery, or drive-thru.

4. Did a manager/staff member tell you about the survey?

   

   As you probably already realize, the only acceptable response to this question is either “Yes” or “No.” Select the Yes option if a Taco Bell employee informed you about this survey; otherwise, select the No option. 

5. Please rate your overall satisfaction with this Taco Bell experience.

   

   At this step, you will be asked to indicate the level to which you are pleased with the overall service and food quality provided by Taco Bell.

6. Please rate your satisfaction with…

   

   In this section, you will be asked to rate your level of satisfaction with a variety of parameters. Also, you have to choose only one answer for each of the parameters.

   In this section, you will be asked to rate your level of satisfaction with a variety of parameters. Also, you have to choose only one answer for each of the parameters.
    
   Survey Parameters:
   1. The accuracy of your order. 
   2. The portion size of your order.
   3. The appearance of your food.
   4. The exterior cleanliness of the restaurant (e.g., the parking lot, landscaping, drive-thru window, etc.).
   5. The speed of service.
    
   Satisfaction Parameters to Select:
   1. Highly Satisfied
   2. Satisfied
   3. Neither Satisfied nor Dissatisfied
   4. Dissatisfied
   5. Highly Dissatisfied

7. Please rate your satisfaction with…

   

   In the same way that you did in the previous step, you will need to select satisfaction parameters for a variety of different survey parameters in this step.

   Survey Parameters:
   1. The cleanliness of the restaurant.
   2. The taste of your food or beverage.
   3. The friendliness of the staff.
    
   Satisfaction Parameters to Select:
   1. Highly Satisfied
   2. Satisfied
   3. Neither Satisfied nor Dissatisfied
   4. Dissatisfied
   5. Highly Dissatisfied

8. Did a problem occur during your experience?

   

   At this step in the survey, you will be asked to respond to a single question that requires a yes or no answer. If you ran into any problems throughout your visit, please pick “yes.” In any other case, please choose “no” and then click the “Next” button to go to the next screen in the survey.

9. Based on this visit, what is the likelihood that you will…

   

   At this step of the survey, you will be asked to indicate the likelihood that you will suggest this Taco Bell restaurant to other friends and family members during the next 30 days. And do you intend to return to the retail location in the coming month?

   You have five different options to answer this question.
   1. High Likely
   2. Likely
   3. Somewhat Likely
   4. Not Very Likely
   5. Not At All Likely

10. Share your experience at Taco Bell in words.

    

    This question is based on the fact that in Step 7 we selected “highly satisfied” as our response. It wants us to express our feelings about how satisfied we are with the experience in a few sentences.

    After giving us your feedback on your most recent visit to Taco Bell, all you need to do is click the “Next” button to move on to the next one.

    NOTE: Be sure that your response does not exceed 1200 characters.

11. Would you like to recognize a team member for going above and beyond to provide you with outstanding service?

    

    If you wish to acknowledge any team member for providing best-in-class service, you have to select “Yes,” and if you don’t, you have to select “No.”

12. Thank you for completing the TellTheBell UK Survey!

    

    Congratulations! You have successfully participated in the survey, and now you’re all set to get your flat 20% discount coupon. You can use this coupon to claim a 20% discount during your next visit to any outlet of Taco Bell UK.

Now you have successfully participated in Taco Bell UK's customer satisfaction survey. And it appears that there is a lot of anticipation for the announcement of the winners. But did you know how they select winners for the survey? Click here to know how Taco Bell selects the winners of its customer survey.

About Taco Bell UK

In June, the first Taco Bell restaurant from the franchise will open in the Lakeside Shopping Center.

According to Taco Bell, there is a need for fast Mexican food in the United Kingdom, and the company intends to address that need by expanding its restaurant chain there.

For 79 cents, it will offer a starter menu with tacos, burritos, nachos, and quesadillas. This will be similar to McDonald’s 99-cent menu.

KFC and Pizza Hut are both owned by Yum! Brands, the parent company of Taco Bell.

Taco Bell now has over 250 locations outside of the US, with another 5,600 located within the US itself.

Yum! is “optimistic about the long-term prospects of growing Taco Bell abroad,” as the company puts it.

The UK is a crucial market for Taco Bell, according to Nick Dawson, general manager of Taco Bell UK and Europe. The opening of Lakeside marks an important milestone in our efforts to expand internationally, and it is only the beginning of our ambitious aspirations for the United States. There’s room in the quick service industry for a new idea like ours, and I have no doubt that our innovative dishes and low costs will be a huge hit in this country.

Taco Bell UK Contact Details

Here are Taco Bell UK’s official contact details, in case you have any questions or need any assistance related to Taco Bell.

Taco Bell UK Official Phone Number: +44 1226 246124

Taco Bell UK Official Mailing Address: Taco Bell, Unit 1 49-51, Peel Street, S70 2RL, Barnsley, UK

Taco Bell UK Official Email: [email protected]

Taco bell UK Official Social Media Handles

If you want to stay up-to-date on everything Taco Bell UK, follow them on social media. Here are the official social media profiles of Taco Bell.

• Facebook: https://www.facebook.com/tacobelluk/
• Twitter: https://twitter.com/tacobelluk/
• YouTube: https://www.youtube.com/user/tacobell
• Instagram: https://www.instagram.com/tacobelluk/
• LinkedIn: https://www.linkedin.com/company/taco-bell

Taco Bell UK Mobile Application

• Android
• iOS

Taco Bell UK Contact Line

• Find Taco Bell near you
• Contact us

FAQs

Conclusion

I’m confident that you’ll find the answers to your questions about Taco Bell UK and the TellTheBell UK Survey below. But if you’re still having trouble, you may ask us questions in the comments or get in touch with us directly. You can expect a response from one of our support staff members within 24 hours.

The material provided on this site is for informational purposes only and has no connection to the official TellTheBell UK Survey or Taco Bell UK. For additional information, visit www.tacobell.co.uk, the official site.

Please see our TellTheBell FAQs post if you have any additional questions about the Taco Bell Guest Experience Survey.

Valerie J. Rogers

Valerie Rogers is a Christian wife, mom of two, and grandma of four wonderful grandchildren and two beautiful granddaughters. She is a food and animal lover and enjoys reading, writing, cooking, and gardening. In her spare time, she likes to write blog posts about her experiences with different companies, including Taco Bell and their TellTheBell survey program. Valerie is passionate about sharing her thoughts and experiences with others and loves to connect with like-minded people online.